Welcome to Wig Care Shop! These Terms and Conditions govern your use of our website and services. By accessing uniquecosmeticshop.com and making a purchase, you agree to these terms. We value our professional community and are committed to providing exceptional service.

1. User Responsibilities

As a valued customer, you agree to:

  • Provide accurate and complete information when creating an account or placing an order
  • Maintain the confidentiality of your account credentials
  • Use our website and services in compliance with all applicable laws
  • Not engage in any fraudulent activities or misuse of our services
  • Review product descriptions carefully before purchasing

2. Products and Services

Wig Care Shop specializes in professional beauty products including:

  • Premium hair extensions (VERA LOSAâ„¢ Brazilian Virgin Hair)
  • Specialized collections (AFRI-NAPTURALâ„¢)
  • Professional beauty tools and accessories
  • Hair care and body care products

We strive to provide accurate product descriptions and images. However, actual colors may vary due to monitor settings.

3. Order and Payment Terms

Order Processing

  • Orders are processed within 1-2 business days
  • Weekend and holiday orders are processed the next business day
  • We reserve the right to cancel any order for reasons including pricing errors or product unavailability

Payment Methods

We accept the following payment methods:

  • Visa
  • MasterCard
  • JCB
  • PayPal

Shipping Information

Standard Shipping: $12.95 via DHL or FedEx (10-15 business days after shipment)

Free Shipping: Available for orders over $50 via EMS (15-25 business days after shipment)

Note: We ship globally excluding Asia and select remote areas. Delivery times are estimates and may vary.

4. Returns and Exchanges

We stand behind our products and accept returns/exchanges within 15 days of receipt.

Return Conditions:

  • Items must be in original, unopened condition with tags attached
  • Original packaging must be intact
  • Proof of purchase required

Non-Returnable Items:

  • Opened BEAUTY & FACE CARE products (hygiene reasons)
  • Used ELECTRONIC SALON TOOLS
  • Opened HAIR CARE & BODY CARE items
  • Custom or personalized CAPS
  • Final sale items

Refund Processing:

  • Credit Cards: 5-10 business days after return approval
  • PayPal: 3-5 business days after return approval
  • Store Credit: Immediate upon return approval

5. Intellectual Property

All content on this website, including but not limited to:

  • Brand names (VERA LOSAâ„¢, AFRI-NAPTURALâ„¢)
  • Product designs and descriptions
  • Website content and graphics
  • Logos and trademarks

are the property of Wig Care Shop and protected by intellectual property laws. Unauthorized use is strictly prohibited.

6. Limitation of Liability

Wig Care Shop shall not be liable for:

  • Delivery delays due to customs, weather, or other unforeseen circumstances
  • Minor color variations in products
  • Indirect, incidental, or consequential damages
  • Maximum liability limited to the purchase price of the products

7. Privacy and Data Protection

We respect your privacy and handle personal information in accordance with our Privacy Policy. We collect only necessary information to process your orders and improve your shopping experience.

8. Contact Information

For questions about these Terms and Conditions, please contact:

Email: [email protected]
Response Time: 1-2 business days
Business Hours: Monday-Friday, 9:00 AM – 6:00 PM CST
Address: 3666 Meadow Drive, Oklahoma City, US 73135

9. Changes to Terms

We reserve the right to modify these terms at any time. Continued use of our services after changes constitutes acceptance of the modified terms.

Thank you for choosing Wig Care Shop for your professional beauty needs. We appreciate your business and are committed to your satisfaction.